Terms of service
Welcome to Resilient Fragrances (“we”, “us”, “our”).
By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. If you do not agree, please do not use our website or services.
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1. ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
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2. PRODUCTS & INFORMATION
We make every effort to display our products accurately. However:
• Colours, packaging, and appearance may vary slightly due to lighting, screen settings, or production batches.
• Product descriptions are provided for general information only.
Our fragrances are cosmetic products intended for external use only.
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3. ALLERGIES & SENSITIVITY DISCLAIMER
Our products may contain fragrance compounds, essential oils, and alcohol.
• Always patch test before use.
• We are not responsible for allergic reactions, sensitivities, or misuse.
• If irritation occurs, discontinue use immediately.
By purchasing, you accept full responsibility for use.
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4. ORDERS & PAYMENT
• All prices are listed in Malaysian Ringgit (RM) unless stated otherwise.
• We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock issues.
• Payment must be completed in full before orders are processed.
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5. PRICING & ERRORS
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, even after an order has been placed.
If an order is affected, we may contact you or cancel the order and issue a refund.
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6. REFUNDS & RETURNS
Our refund and return terms are outlined in our Refund & Returns Policy, which forms part of these Terms of Service.
By placing an order, you agree to those conditions.
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7. SHIPPING & DELIVERY
Shipping methods, processing times, delivery estimates, and international shipping terms are outlined in our Shipping Policy.
By placing an order, you acknowledge and accept those conditions, including potential customs delays or duties.
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8. INTELLECTUAL PROPERTY
All content on this website — including logos, text, images, branding, and product names — is the property of Resilient Fragrances and may not be copied, reproduced, or used without written permission.
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9. PROHIBITED USE
You agree not to use this website for:
• Illegal or fraudulent activity
• Harassment, abuse, or hate speech
• Violating laws or regulations
• Attempting to interfere with site security or functionality
We reserve the right to terminate access for violations.
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10. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
• We are not liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the value of the product purchased.
Use of our products and website is at your own risk.
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11. GOVERNING LAW
These Terms of Service are governed by the laws of Malaysia, without regard to conflict of law principles.
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12. CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting.
Continued use of the website constitutes acceptance of updated terms.
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13. CONTACT
For questions regarding these Terms of Service, contact us at:
resilientfragrances@gmail.com